Mi8: Shared Exchange 2007 Hosting Plans



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	Benefits of Exchange
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99.99% SLA | Daily Backup
24x7 Live Phone Support

Protect your users with advanced Anti-Spam and Virus Protection
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Microsoft Exchange 2007 Hosting:
Full-featured, Scalable, and Reliable Business E-mail

Microsoft Exchange 2007

	Shared Exchange 2007
	Shared Exchange Pack Plans 2007
	Exchange 2007 Hosting Plans
	Technical Specifications & Administration
	Optional Services

Exchange Hosting offers SMBs an advanced, Outlook-based e-mail and collaboration solution with Web and Mobile access. Backed by 24x7 live support, contractual 99.99% uptime and a world-class data center, Mi8's Exchange Hosting provides you with the utmost in service for your demanding messaging environment.

Mi8 provides a collaborative e-mail system that includes complete management of the hardware, infrastructure, operating systems, and related software. We adhere to our Change Management guidelines and perform all updates in a timely manner. Each hosted company is part of an Organization Unit (OU) completely secure and segregated from other OUs.

All Mi8 Exchange 2007 Hosting Plans Support:

Clients: Microsoft Outlook 2007, 2003, Outlook Express, and OWA. Outlook 2007 version is recommended. Outlook 2007 and Microsoft Entourage 2004 for Mac users are available FREE to every Mi8 customer.

Formats: Text, Rich Text, and HTML Mail

Protocols: MAPI, POP3, HTTPS, and IMAP4

Mi8 INFRASTRUCTURE*

Hardware
Fully redundant architecture for high availability

Servers: HP Blad Systems c7000 with BL460c and BL480c blade servers and storage blades

Backup System: SpectraLogic T950 tape library - multi drives/CommVault® backup software

Network: F5 BIP IP (for load balancing) and Cisco routers and Catalyst switches with fiber-based interconnections configured with redundant paths

Storage: EquaLogic SAN configured with Cluster Continuous Replication (CCR) technology

Security

Firewall: Cisco ASA 5500 devices

Intrusion Detection System: Cisco IDS sensor module

Monitoring: Microsoft Operations Manager 2005 and EM7 from Science Logic

Anti-virus Software: All Servers - Trend Micro™ OfficeScan™ Server; Mail Servers - Trend Micro™ ScanMail™

Standard Spam Protection/Content Filtering: Microsoft Intelligent Message Filter

Optional: Advanced protection against spam, viruses, worms, fraud and inappropriate content from Postini is also available. View details of this service

In additional to the above, the software foundation is based on the following technology:

Microsoft Hosted Messaging and Collaboration (HMC) 4.0

Microsoft Windows 2003 Server (32 and 64 bits)

Microsoft IIS 6

Microsoft Exchange Server 2007 SP1

Microsoft .NET Framework

Trend Micro™ Anti-Virus

Server Administration

Unlimited 24x7 live, free technical support and help desk via phone or email

Fully managed HP servers in a world-class data center

24x7 Server and Network Monitoring

Daily tape backup - full weekly backup, 20-day deleted items retention

99.99% committed uptime contractual SLA

Customer workplace (online access)

Online administration through Apptix OnDemand™

Requirements for Exchange Hosting Provisioning

MX-record change from your DNS provider will be required (help available through Mi8 24x7 support team)

Port 135 must be opened to access Exchange Server (please check with your Internet service provider). If access through Port 135 is unavailable use RPC over HTTPS (requires Windows XP and Outlook 2003).

Learn more about our Network and Hosting Infrastructure

*Hardware configuration may change at any time. Mi8 updates hardware regularly in compliance with Microsoft Gold Certified Partner status requirements (the highest partner status awarded by Microsoft).