| |
SMB’s In-house Implementation |
Outsourced Solution |
| Financial
Investment |
Large financial
investment, often thousands of dollars, for
hardware, software licenses, IT resources and
more. Unpredictable maintenance expenses. |
Initial costs are
minimal. No need to purchase hardware
or software; no need for added IT personnel.
Ongoing fees are low, predictable and easy to
budget. |
| IT Resources |
Requires
dedicated IT resources.
Managing a typical e-mail system for a 100
person company takes 85% of a senior
technician's time. |
No dedicated IT
resources required. User maintenance
can be performed by a non-technical person. All
system management is performed by the provider. |
| Deployment |
Average 30 days
to deploy an in-house messaging and
collaboration solution with dedicated staff.
|
Get started in minutes
with shared environment, a few days more for a
dedicated solution using your own domain. |
| Reliability and
Maintenance |
Lack of
redundancy and bandwidth, poor administration,
delay in upgrades - any of these can cause
security and performance issues. Server crashing
and e-mail interruptions cause business delays
and loss of productivity. |
Updates performed in
timely manner by trained experts.
Quality of service is guaranteed by SLA (99.99%
uptime) and 24x7 technical support. Back up is
provided with hosted service. |
| Security,
Maintenance and Upgrades |
Constant
vigilance required to combat viruses and SPAM.
Delay in upgrades. Costly, complex security
solutions. |
Security and mobility
services are available on demand.
Basic features included with service; advanced
features available at low cost. |
